Delivery Information

The shipping method for each product is based on the size and weight of the item. The cost of shipping varies based on the item size and shipping method. 

Additional charges may apply in some cases. This includes but is not limited to; delivery locations that are not accessible by road, require a ferry ride, and/or items that require special handling or equipment to complete delivery.  

Details of Available Shipping Types: 

Free Shipping

  • Free shipping may be offered on some classified listings

  • Deliveries may take anywhere from 2 to 4 weeks

  • When an item with Free Shipping is returned, the cost of return shipping fees will be charged to the buyer

Free Local Pickup

  • Local pickup allows customers to inspect an item at the time of pickup, and avoid shipping costs.

  • Following the completion of a purchase, a confirmation email is sent to the email address associated with the order and includes Pickup Verification & Contact information.

  • Once the item has been picked up (by you or your representative) it cannot be returned or refunded

  • Purchase will be prepared for pickup within 3 business days

Parcel  International Delivery

  • Shipment is arranged through recognized carriers such as UPS, FedEx, and DHL.

  • Only pieces that can be safely packed in a box or envelope may be shipped via parcel.

  • Shipping charges start at $9, and vary based on the size, weight, packaging, and the value of the item.

  • Items are typically delivered within 2 weeks of the purchase date, and up to 4 weeks if it is a cross-border shipment.

Delivery costs



US

EU

Others

Shipping Price

30-50$

25-40$

40-60$

Transit Time

2 to 4 weeks

2 to 4 weeks

3 to 6 weeks

In order for the delivery to be successful customer should:

  1. Be registered with the tax authority in the country of destination;

  2. If necessary, pay the import custom fees when the order arrives at the destination country;

  3. If necessary, provide the customs with the copy of the invoice of the order;

  4. Have a valid phone number and a valid email address in case the local delivery company needs to contact the addressee.

Note: Made-to-Order items typically include a lead time or custom delivery window, which is represented in the product description. 

Looking for items with lower-cost shipping? Shop Locally! 

Need help? Contact us: support@boxmustgo.com 

You can always search for items in your area offering free local pickup and/or a lower-cost shipping option.